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A professional and complete solution for your personal needs, at an affordable price. Available right now in any Web browser, without any installation. Use the virtual office standard version. You may use your own domain name for email.

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"A collaborative mobility solution with a bullet proof support".
E. Jaunart - Mielabelo

Email addresses with your own domain name

Instead of an email address created on the virtual office domain name, you may use your own domain directly on our servers. Our servers will then become the official email servers of your domain name.

Conditions

  • You must own a domain name. We do not sell domain names: if you don't have one, contact a reseller.
  • You must own a payable account.

Implications

  • If it exists, the email address with the ContactOffice domain name will be destroyed and could be given to another user. If you use this address, you should notify your contacts of the address change.
  • All emails sent to whatever address of your domain name will end up on our servers: it is therefore not possible to transfer only certain addresses.
  • If you already have an email server for your own domain name, do respect the procedure carefully to avoid loosing messages.

Procedure if no email server is currently defined for your domain

  1. Edit (or ask your domain name company to edit) the "MX records" (MX = mail exchangers) of your domain name the following way:

    yourname.com MX preference = 10, mail exchanger = smtp1.contactoffice.com.
    yourname.com MX preference = 10, mail exchanger = smtp2.contactoffice.com.

    Note: Both entries are important to guarantee a good load balancing and fail over.
    NB: The "." at the end of the line is mandatory: if you do not fill it in, the MX records will be erroneous (smtp1.contactoffice.com.yourname.com).
  2. The DNS broadcast requires between several hours and several days. You should therefore wait for at least 24 hours for the broadcast if effective.
  3. When the broadcast is effective, contact us by email and communicate us your domain name, your login and the chosen email address.

    If several addresses must be created, communicate with us and provide the list of all addresses and their corresponding logins. A ContactOffice account can be linked to only one email address: if necessary create several accounts.

Procedure if you already have an email server for your domain

  1. Contact us by email and communicate us your domain name, your login and the chosen email address.

    If several addresses have to be created communicate with us and provide the addresses list as well as the corresponding logins. A ContactOffice account can be linked to only one email address: if necessary create several accounts.
  2. Edit (or ask the company where you registered your domain name to edit) the "MX records" (MX = mail exchangers) of your domain name the following way:

    yourname.com MX preference = 10, mail exchanger = smtp1.contactoffice.com.
    yourname.com MX preference = 10, mail exchanger = smtp2.contactoffice.com.

    If you want to continue to have access to the previous server for some days you should note the previous value of the MX record and find its IP address.
    NB: The two entries are important to guarantee a good load balancing and fail over.
    NB: The "." at the end of the line is mandatory: if not filled in the MX records will be erroneous (smtp1.contactoffice.com.yourname.com).
  3. The DNS broadcast requires between several hours and several days. In the meantime you should continue to check your mails from the previous server by configuring your messaging software with the previous server IP address.
Note: Email has no impact on your Web site
Note: This possibility requires at least one paying subscription.

Preferences

You can set your personal preferences in most tools.

Examples: Default calendar page, Time zone, Number of messages per page, Contacts per page, Tasks per page, etc.
 

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