Calendario personal

  1. Agregue un evento [top]
    In the New menu, select Event or click in the corresponding timeslot.

    Events have a default duration. You can change it in the Preferences.

  2. Agregue un evento que dure todo el dia [top]
    In the New menu, select Event or click in the corresponding timeslot. Then, tick the (day) checkbox. The all-day event appears at the top of the page.
  3. View event details [top]
    You have 3 options:
    • Click on the event and then on Edit in the info bubble that appears.
    • Double click on the event, with the left mouse button.
    • Click the right mouse button to display the Actions and select Open
  4. Duplicate an event [top]
    If you need to create an event similar to an existing event, select Duplicate in the Actions of the existing event, make the necessary changes and click on Save to create the new event.

    If you need to create many similar events, maybe you should use Periodicity.

  5. Repetir un evento [top]
    Some events occur repeatedly, such as birthdays, some meetings, sport activities, etc. Instead of creating an event each time, you can create a single event and define the periodicity pattern.

    Display the event details and go to Periodicity. Tick the Enable checkbox to choose the options.

    This operation will create an event series. According to the circumstances, you will be able to act on a given event or on the whole series. For instance, if you have a weekly meeting, there will be weeks when the meeting will not occur at all (holidays, etc.). You will be able to create such exceptions without impacting the series. In this case, just delete the corresponding events; Before each action (edit, delete), you will be asked whether the action will impact the selected event or the whole series

    However, if you end up with only exceptions, we advise to use the duplicate feature instead.

  6. Asignar un color a un evento [top]
    Diferentes colores de fondo son disponibles para los eventos. Al crear o modificar un evento, seleccione el color en frente de Color.

    Los colores son solo mostrados a usted: puede asignar un color a una reunión, pero este color solo se aplicará en su calendario.

  7. Availability [top]
    These options are standards. You will find them in third-party software, such as Microsoft Outlook.
    • Busy: This is the default status for normal events, meaning that you are actually busy because of this event.
    • Free: This means you are still available, despite the event. For instance, you have created an event to remind you that an item will be delivered between 2 and 4 but you are not actually busy waiting for it and unable to do something else. "Free" is the default status for "all day" events because you are at work although it is John's birthday (or even yours).
    • Tentative: This status is for unconfirmed reservations in your calendar. Meetings invitations that you haven't accepted (or refused) yet appear with a tentative status; when you accept them, they switch to the busy status. Use the Tentative status when you create an event which is not sure yet.
    • Out of office: This status means you can't accept events because you are not at the office, for professional or personal reasons. If you want a day off because it's your birthday, create an all-day event and apply this status, instead of the default status (which is "Free", as explained before).
  8. Eventos privados [top]
    A private event does not appear at all to group members, even as a busy timeslot. To make an event private, display its details and tick the Private checkbox.

Compartir calendario personal

  1. Display your Calendar access rights [top]
    In the My calendar Actions, select Access rights.
  2. Default rights [top]
    • View events: all group members may always view the busy timeslots in your calendar. If you wish to hide the busy timeslot itself, create a private event.
    • View event details: yourself.
    • Edit your calendarr (add, edit and delete events): yourself.
  3. Edit access rights in your calendar [top]
    If you wish to allow a member to view your event details, grant him the Read right.

    If you wish to allow a member to edit your calendar (i.e. add, delete and edit any event), grant him the Read and Write right. Do not give this right to just anybody.

  4. Grant access rights to a member [top]
    1. Click on Add.
    2. Select a group this member belongs to.
    3. You can also search for this member by entering his/her name (or part of it) in the search field.
    4. Select the right you wish to grant in the Access rights pull-down menu.
    5. Click on Add.
    6. The member now appears in the rights summary.
    You may select several members.

    You can remove the access rights you have granted at any time.

  5. Grant access rights to all group members [top]
    1. Click on Add.
    2. Select a group.
    3. Select the access right you wish to grant in the Access rights pull-down menu.
    4. Click on Add.
    5. The group now appears in the rights summary.
    Note: If someone joins the group later on, he will automatically be granted the same access rights. If you wish to avoid that, grant rights to the individual members that are now in the group.

    Likewise, if a current member leaves the group later on, he will loose the granted access rights.

    You can remove the access rights you have granted at any time.

Other calendars

  1. Funciones [top]
    Usted puede superponer calendarios, que sean manejados por la oficína virtual (calendario internos) o disponibles en el Web en el formato .ics (vCal/iCal) (calendarios externos).

    Derechos de acceso se aplican para eventos superpuestos:

    • Calendarios internos
      Las acciones que usted puede realizar (ver detalles, modificar, suprimir) dependen de los derechos de acceso que le ha dado el dueño.
    • Calendarios externos

    Además, eventos superpuestos no estan en su calendario personal: por eso usted no puede compartirlos, agregar un recordatorio, etc.

    Nota: El numero de calendarios que usted puede superponer depende de su suscripción.

    Para configurar la superposición, haga clic en Superponer en la barra de menu.

  2. Manage calendars [top]
    Choose Other calendars in My calendar Actions. Start by adding at least one calendar.

    Note: Your subscription sets the maximum number of calendars you may add.

  3. Add a group member calendar [top]
    In Other calendars, click on Add an internal calendar. Select one or more members and click on OK.

    By default, you will only see busy timeslots. If you have been granted the Read right, you will view event details. If you have been granted the Read & Write right, you will also be able to add, edit and delete events in this other calendar.

  4. Add a group calendar [top]
    If you want to access a group calendar only from time to time, you don't have to add it here. Just select the group name in the environment pull-down menu. Add it here if you have to access it frequently and/or if you need to layer it with other calendars.

    In Other calendars, click on Add a calendar. Select a group calendar by ticking the box in the header, next to the group name and click on OK.

    You always have the Read right in a group calendar: event titles and details will always be displayed. If you have been granted the Read and Write right, you will also be allowed to add, edit and delete events.

  5. Agregar un calendario externo [top]
    Un calendario externo contiene los eventos públicos (días de fiesta, días de fiesta escolarias, eventos deportivos, etc.) y está disponible en el Web (véa por ejemplo iCalShare).

    Haga clic en Agregar un calendario externo. Escriba un nombre para este calendario, su URL (debe comenzar con http://). Usted puede también agregar una descripción y elegir un color para todos los eventos de este calendario. Elija URL chequeo y, si el URL está aceptado, haga clic en Guardar. El calendario nuevo aparece en la lista. Elija b>Guardar para exhibir la nueva superposición.

  6. Superposición [top]
    When you add a calendar in Other calendars, it is automatically layered:
    • To exclude it from the layering, untick the box next to its name in the left part of the screen.
    • To include it in the layering, tick this same box
    • To hide other calendars, select View only this calendar in its Actions.
    • To edit a calendar, first click on its name in the left part of the screen to select it.
    .When layering is on, each event is displayed with the initials of its owner. External calendars initials come from the name you have given them.

    Note: Your subscription sets the maximum number of calendars you may layer at the same time.

  7. Suprimir un calendario [top]
    To hide a calendar temporarily, you don't have to delete it. Just untick the box next to its name in the left part of the screen. To delete it from the list, go to Other calendars, bring the mouse on this calendar and click on the Remove icon.

Calendario de grupo

  1. Access to a group calendar [top]
    Seleccione el nombre de grupo en el segundo menú pull-down (el valor prefijado es "privado").
  2. Group calendar usage [top]
    The group calendar will contain events of interest for all group members.

    According to the access rights you have received from the group administrator, you will be able to add, edit or delete events.

  3. Display a group calendar access rights [top]
    Select Access rights in the group Calendar Actions.
  4. Default rights [top]
    • All group members may always view events and their details. This Read right cannot be removed.
    • Group administrator and co-administrators may always edit the group calendar (add, edit and delete): they are granted the Read and Write right.
  5. Edit access rights in a group calendar [top]
    To allow a member to edit the group calendar (i. e. add, delete and edit any event), grant him the Read and Write right. Don't give this right to just anybody.
  6. Grant access rights to a member [top]
    1. Click on Add.
    2. Select a group this member belongs to.
    3. You can also search for this member by entering his/her name (or part of it) in the search field.
    4. Select the right you wish to grant in the Access rights pull-down menu.
    5. Click on Add.
    6. The member now appears in the rights summary.
    You may select several members.

    You can remove the access rights you have granted at any time.

  7. Grant access rights to all group members [top]
    1. Click on Add.
    2. Select a group.
    3. Select the access right you wish to grant in the Access rights pull-down menu.
    4. Click on Add.
    5. The group now appears in the rights summary.
    Note: If someone joins the group later on, he will automatically be granted the same access rights. If you wish to avoid that, grant rights to the individual members that are now in the group.

    Likewise, if a current member leaves the group later on, he will loose the granted access rights.

    You can remove the access rights you have granted at any time.

  8. Agregar un evento de grupo [top]
    Vaya al calendario de grupo y compruebe que usted tiene el derecho de agregar eventos. Si éste es el caso, agregue un evento como usted lo haría en su calendario privado.
  9. Invite all members to a group event [top]
    Tick the Invite all members checkbox so that the event appears in all group members personal calendars. A meeting will be created in all personal calendars.

    Note: this option is available only when creating an event in a group calendar; it is not available for personal events or when editing a group calendar event.

  10. Add a group meeting [top]
    You can create a meeting in the group calendar, so that it is displayed there. You are not compelled to invite all group members.

    If you wish this meeting to appear also in your private calendar, invite yourself. You will find your own name in the group members list, which is not the case when you create a meeting from your private calendar.

  11. Avisos en calendario de grupo [top]
    There are no reminders for group calendar events.

Acceso público

  1. Definición [top]
    Los derechos de acceso habituales permiten el reparto de datos en el seno de grupos de usuarios identificados.

    El acceso público permite por otra parte publicar datos en la Web: serán accesibles por cualquiera y sin identificación. Ya no es necesario de tener una cuenta en ContactOffice para consultarlos.

    Concretamente, basta con parametrizar el acceso público y de difundir el URL del dato por correo electrónico, en su sitio Web,?

  2. What is public access for ? [top]
    Private calendar
    You can publish (on your website, for instance) your busy timeslots so that people who wish an appointment with you can suggest a moment that is convenient. The purpose of this feature is to allow someone who does not use ContactOffice (or who does not belong to one of your groups) to view your calendar. Publishing the busy timeslots should be enough.

    Group calendar
    You can publish the events organized by your department, service, association, etc. You will probably want to publish the details for a group calendar.

    A public calendar can be viewed in a light version of ContactOffice or in third-party software.

  3. Availability [top]
    By default, public access is not available. If it is available, Public access is displayed in My calendar actions.
  4. Publish your calendar [top]
    Choose Public access in your calendar Actions. Choose then a publishing mode:
    • View busy/free: only the busy timeslots are displayed, without any indication. Events that you have set as private are not displayed.
    • View details: events subjects and descriptions are published as well. Use this mode with caution.
    At any time, you can stop publishing your calendar by choosing Disabled.
  5. Access a public calendar [top]
    In the public access window, you will find 3 types of addresses, allowing to:
    • View your calendar in a light version of ContactOffice
    • Publish your calendar on a website
    • View your calendar in third-party software
  6. Public access and group calendar [top]
    A group calendar can be published as well. The group administrator, as well as the group co-administrators, may access the settings by choosing Public access in the group calendar Actions.

Supresión de eventos

  1. Supresión de un evento [top]
    Move the mouse to the event to display the info bubble or right click on the event to display its Actions. Then, select Delete.
  2. Delete old events [top]
    Select Delete between 2 dates in a calendar Actions. Choose the 2 dates and click on Delete.

    Be sure to choose the right dates because the deletion cannot be undone.

Superposición

    Reuniones

    1. What is a meeting? [top]
      An event is turned into a meeting when you invite participants. These participants are selected among group members and contacts (only contacts with an e-mail address can be selected).
    2. Pending meetings [top]
      If you have pending meeting invitations, a red dot appears on the Calendar tool icon. Bring the mouse on the icon to display how much pending invitations you currently have. Go to the Calendar and click on Invitations, below My calendar to display the pending meeting invitations list.

      Note: invitations to past meetings are not counted nor displayed.

    3. Aceptar o declinar reuniones [top]
      La invitación a una reunión es señalada por el pictogram.Haga clic en cada tema para mostrar los detalles. Usted puede ver la lista de personas invitadas y su respuesta a la invitación de la reunión chasqueando en Ver al lado de Participantes
      • Para aceptar la reunión, haga clic en Aceptar y el pictogram se convierte en .Una vez que se acepte la invitación, usted puede siempre declinarla despúes.
      • Para rechazar la reunión, haga clic en Declinar.Usted puede incorporar la razón por la que usted declina. Un correo de notificación se envía al creador de la reunión. Una vez que se decline la invitación, la reunión desaparece automáticamente de su calendario.
    4. Create a meeting [top]
      Al crear un evento,haga clic en Reunion lengüeta . Elija un horario, incorpore un tema y una descripción (opcional). Entonces haga clic en invitar y manejar participantes y en Agregar participantes para tener acceso a su libreta de direcciones (privado y grupo). Seleccione las casillas para invitar a los participantes. Usted puede invitar fácilmente a todos los miembros del grupo marcando la primera casilla (todos los miembros).
      • Participantes que utilizan ContactOffice: la prposición de la reunión aparece directamente en su calendario con un signo de interrogación. Elijiendo el tema de la reunión, aceptan o declinan la reunión con un solo tecleo. En caso de que declinen, usted consigue una notificación(con una razón de declino) y la reunión desaparece de su calendario.
      • Participantes que no utilizan ContactOffice: un email les será enviado con los detalles de la reunión. Pueden aceptarlo o declinar con un solo tecleo. En caso de que declinen, usted consigue una notificación del email.
    5. Group members in your private contacts [top]
      If a group member is also in your private contacts and you invite him from your private contacts, ContactOffice will try to handle him like a ContactOffice user, so that the invitation appears in his account. This requires that one e-mail address matches between the 2 contacts. In other words, the e-mail address you have entered for your private contact must match one of the addresses in the group member Personal data.
    6. Seguido de invitaciones [top]
      El creador de la reunión puede ver en cualquier momento la respuesta de cada participante chascando en el tema de la reunión y después en invitar y manejar a participantes.El estado posible es: Invitado (pero ninguna respuesta), acepte o rechace. Observe por favor que un participante que primero ha aceptado una reunión puede declinarla más adelante.

      El pictogram que señala una reunión en el calendario puede cambiar:

      • :Por lo menos una persona ha declinado la reunión.
      • :odo el mundo ha aceptado la reunion.
    7. Editar un mensaje [top]
      Solamente el creador de una reunión puede editarla.

      Detailles (horario, tema, descripción y/o localización) o los participantes pueden ser editadoss. Para realizar los cambios,primero haga clic en el tema de la reunión.

      Cuando se editan los detalles, el estado de las invitaciones se reajusta: los participantes deben aceptar o rechazar la reunión editada. Se envía una notificación. Usted puede inhabilitar esta notificación para cada reunión.

    8. Cancelar la reunion [top]
      El creador de la reunión puede cancelar en cualquier momento la reunión suprimiéndola en su propio calendario. Suprima la reunión como si usted suprimiría un evento regular. La reunión desaparece del calendario de los participantes y se envía una notificación. Usted puede inhabilitar esta notificación para cada reunión.
    9. Remove a participant [top]
      You can remove a participant, even if he has already accepted the meeting. Please note that the removed participant will not receive a notification.

      In the Participants tab, display the participant Actions and select Delete.

    10. Repeated meetings [top]
      You can create repeated meetings in a single operation. A repeated meeting is a meeting with the same participants occurring each week, or the first day of the month for instance. Create an event, set the periodicity and then choose the participants.

      Note: participants will get a single e-mail notification for the whole series, instead of an e-mail for each meeting. Participants with a $1 account will view all meetings in their pending meeting invitations (by clicking on Invitations in their calendar).

      Participants will be able to accept or refuse each meeting.

      A repeated meeting behaves just like a repeated event: you will be able to edit (change the schedule, add or remove a participant, etc.) a single meeting or the whole series. You can also remove one or more meetings from the series (because of holidays, etc.).

      If the periodicity is too complex and you end up with a series made only of exceptions, it is advised to create meetings using the Duplicate feature instead.

    Encuestas

    1. Características [top]
      No es fácil encontrar una fecha cuando más de dos personas están implicadas! La función de sondeo de la reunión le permite obtener los votos de participantes en una selección de fechas y horas. Es mucho más fácil encontrar un horario que sea conveniente para todos o la mayoría de los participantes.

      Nota: Los participantes no tienen que poseer una cuenta de ContactOffice. Sin embargo, deben estar en una libreta de direcciones privadas o de grupo.

      No hay encuestas de grupo. Una encuesta siempre se crea desde el ámbito privado y nunca aparece en el entorno del grupo.

    2. Access to polls [top]
      Click on Polls in the left part of the screen, under calendars, tags and invitations.
    3. Crear una encuesta [top]
      Seleccione Nuevo y siga las instrucciones del asistente.

      Tras el último paso, los participantes recibirán un e-mail invitándoles a participar en la encuesta haciendo clic en un hipervínculo.

    4. Group members in your private contacts [top]
      If a group member is also in your private contacts and you invite him from your private contacts, ContactOffice will try to handle him like a ContactOffice user, so that the invitation appears in his account. This requires that one e-mail address matches between the 2 contacts. In other words, the e-mail address you have entered for your private contact must match one of the addresses in the group member Personal data.
    5. View votes [top]
      Puede ver los votos participantes en cualquier momento, mostrando los detalles de la encuesta.

      Tenga en cuenta que los participantes pueden cambiar sus votos en cualquier momento, debido a que sus programas pueden cambiar.

    6. Avisos [top]
      To send a reminder to participants who haven't answered yet, display the poll details and click on Reminders. All participants who haven't answered yet are selected, but you can exclude some of them before you send the reminder.
    7. Elija la fecha límite [top]
      En cualquier momento, usted puede elegir la fecha final, entre las fechas y horarios propuestos a los votos participantes. Para ello, haga clic en Seleccionar en la columna de la proposición elegida. Tenga en cuenta que esta operación no se puede deshacer: usted no será capaz de cambiar la fecha final.

      Los participantes recibirán una notificación por correo electrónico. Además, se crea una reunión en la oficina virtual

    8. Modificar una encuesta [top]
      Puede cambiar la configuración de la encuesta en cualquier momento. Para ello, muestre los detalles de la encuesta y haga clic en Editar. Usted puede agregar o eliminar los días y horas, añadir un participante, etc.

      Los participantes recibirán una notificación por correo electrónico si usted cambia las fechas, horas o la lista de participantes. No se envía correo electrónico si cambia el asunto o la descripción.

    9. Cerrar una encuesta [top]
      Si el proyecto de reunión se cancela, o si usted no puede encontrar una fecha límite, puede cerrar la encuesta. Se mantiene en su estado actual y todavía se pueden ver por sí mismo y de los participantes. Sin embargo, los votos no serán más permitidos. Además, no se puede editar la encuesta o elegir una fecha final, si una encuesta está cerrada.

      Nota: Una encuesta cerrada no se puede abrir de nuevo. Piense dos veces antes de cerrar una.

      Nota: Una vez que la fecha límite ha sido elegida, la encuesta se cierra automáticamente.

      Para cerrar una encuesta, muestre sus detalles y haga clic en Cerrar.

    10. Suprimir una encuesta [top]
      Si usted no necesita una encuesta más, puede eliminarla. Una encuesta es eliminada para siempre.

      Para suprimir una encuesta, muestre sus detalles y haga clic en Suprimir.

    Avisos

    1. Crear un aviso por correo electrónico [top]
      Display the event details and select the right reminder type next to Reminder. The reminder is sent to your default e-mail address.
    2. Crear un aviso por SMS [top]
      Display the event details and select the right reminder type next to Reminder. The reminder is sent to the phone number in your Personal data.
    3. Editar un aviso [top]
      Haga clic en el tema del evento y seleccione Si en frente deAviso.
    4. Cancelar un aviso [top]
      Haga clic en el tema del evento y seleccione No en frente de Aviso.
    5. Agenda por SMS [top]
      Haga clic en SMS en la barra de menú y elija los días así como el día de la recepción (el mismo día o el día siguiente).

      Nota: Si su agenda esta vacía para un día, usted no recibirá ningún SMS.

      Usted puede también hacer una copia de su calendario en su teléfono móbil chasqueando en Enviar ahora.Usted puede editar los ajustes en cualquier momento o cancelar el calendario por la característica de SMS seleccionando de todas las casillas en el "envar mi calendario para" la sección.

    Búsqueda

    1. Search in tools and environments [top]
      The search field is located in the upper right part of the screen. Enter a word or its first letters to launch a search.

      Search and tools:

      • If you are using a tool (Messages, for instance) and launch a search from there, it will search in this tool.
      • If no tool is selected when you launch a search (in the homepage, just after you have logged in, for instance), it will search in all tools. The results list will display the data type for each result. To get back to the homepage, click on the logo in the upper left corner.
      Search and environments :
      • If your private environment is selected when you launch a search (your private documents, for instance), it will search in this environment.
      • If a group is selected when you launch a search, it will search only in this group.
      • You can broaden or narrow the search by clicking on the triangle to display the advanced search options. In the Search in section, select Private or Private + Groups. If you select the latter, search will be done in all groups at the same time.
    2. Advanced search [top]
      Most tools have an advanced search, the search criteria being specific to each tool.
    3. Results [top]
      Results are limited to 200 items and are sorted by relevance.
    4. Ultima búsqueda [top]
      Puede mostrar los resultados de la ultima búsqueda pulsando enResultados de la búsqueda en la parte izquierda de la pantalla. Aparecen de nuevo por orden de pertinencia.
    5. Search field syntax [top]
      • If you enter several words, you will get data that contain all these words. If you enter "OR" between words, you will get data that contain one of the words.
      • The search does make a difference between uppercase and lowercase.
      • You can add a star (*) after at least 4 characters to search on all words starting with these characters.
      Examples:
      • holiday Hawaii (equal to holiday AND Hawaii) will return data containing holiday and Hawaii .
      • Maui OR Hawaii will return data containing Maui or Hawaii.
      • "great holiday" (with the quotation marks) will return data containing the "great holiday" expression.
      • "info*" will return data containing words starting with info (information, informative, informed, etc.)
      • virus -computer will return data containing the word "virus" but not the word "computer".

    Imprimir

    1. Print a calendar [top]
      Choose a view (day, week, etc.) and select Print in the ... (More) menu.
    2. Print an event [top]
      Display the Actions and select Print.

    Tags

    1. What are tags for? [top]
      Tags allow for organizing your data with labels such as Urgent, Important, etc. and/or by project, client, etc. The first step is to create your own tags.
    2. Access to the tags [top]
      Select any data, display its Actions and select Tags.
    3. Create a tag [top]
      Display the tags of any data and click on Add. Enter the new tag name and choose a color (optional).
    4. Edit a tag [top]
      Tag names cannot be edited. However, you can change their colours.
    5. Delete a tag [top]
      In the left part of the screen, display the tag Actions and select Delete.
    6. Tag an item [top]
      Select Tags in the item Actions. In the tag window, tick one or more checkboxes, depending on the tags you wish to set. Later on, you will be able to select other tags or unselect the current ones.

      Another method: select a Tag on the left without releasing the mouse button and move it to the item (drag & drop). You can also start from the item and drop it on the Tag.

    7. Display data with a given tag [top]
      There are two ways to do this:
      • Click on a tag in the left part of the screen. If the tag list is not displayed, open it by clicking on the triangle. To get back to the normal display, click on the current folder (My calendar, My contacts, etc.)
      • Open the advanced search and select a tag.
    8. Tags and groups [top]
      Tags belong to a person and not to a group: there are no group tags. It is not advised to use tags in a group data.

    Mobile synchronization

    1. Features [top]
      Synchronize your smartphone (iPhone, iPad, Android, BlackBerry, etc.) apps with the ContactOffice Messages, Calendars and Contacts. Access ContactOffice data directly in your phone apps (example: the iPhone Calendar app) and synchronize with them.

      You can synchronize several devices, ContactOffice being the synchronization server.

      Should a problem occur during the synchronize process (lost connection, power failure, etc.), the next synchronization will assume that up-to-date data are on ContactOffice.

      This synchronization keeps the data already present in your smartphone.

    2. iPhone/iPad [top]
      1. Make sure you are connected to a reliable and fast network.
      2. Go to your device 'Settings'.
      3. Select 'Mail', 'Contacts' or 'Calendars'.
      4. Tap 'Accounts', then 'Add account'.
      5. Tap 'Exchange'.
      6. Enter your ContactOffice account information:
        • Address: your ContactOffice email address
        • Password: your ContactOffice password
        • Description: 'ContactOffice'
      7. Tap 'Next' and enter:
        • Server name: www.contactoffice.com
        • Username: USUARIO (your ContactOffice login)
      8. Tap 'Next' and your device will check the configuration. By default, it will synchronize 5 data types (Mail, Contacts, Calendars, Reminders and Notes). Turn off Reminders and Notes because ContactOffice doesn't handle them. Turn off other tools if necessary.
        Tap on 'Save'.
        At this point, data starts being synchronized. The time needed for the first synchronization to complete is related to the amount of data.
      9. By default, your device synchronizes Mail for the last 7 days. You can set a different setting in 'Settings' > 'Mail' > The account description you have chosen > 'E-mails to sync'.
      Note: help for iOS 10.
    3. Android (Samsung, etc.) [top]
      As many versions of the Android platform coexist, it is impossible to give a step-by-step guide for each of them.

      As a general rule:

      1. Make sure you are connected to a reliable and fast network.
      2. Go to your device 'Settings'.
      3. Go to the 'Accounts' tab and tap on 'Accounts' under 'My accounts'.
      4. Tap on 'Add account'.
      5. Tap on 'Microsoft Exchange ActiveSync'.
      6. Enter connection settings for ContactOffice, probably in 'Manual settings':
        • e-mail address: your ContactOffice e-mail address
        • Login: USUARIO
        • Password: your ContactOffice password
        • Server: www.contactoffice.com
        • SSL: yes
      7. Your device now tries to communicate with the server.
        Note: It can take a few minutes for data to show up.
      8. Change the settings to your liking.
      9. Give a name to this connection and tap on 'Done'.
      10. The data sync starts.
        Otherwise, you can start it manually: go back to step 2 and 3 and then tap on 'Sync all'.
        The time needed for the first synchronization to complete is related to the amount of data.
    4. Other [top]
      All devices and software that can synchronize with an Exchange server (ActiveSync protocol) can synchronize with ContactOffice:
      • Windows Phone
      • Windows Mail (Windows 8 & Windows 10)
      • Blackberry: directly for recent versions and through AstraSync for older ones
      • Nokia through "Mail for Exchange"
      • eM Client
      • etc.
      Use as settings your login (USUARIO) and ContactOffice password, your e-mail address and as server name: www.contactoffice.com. Use a secure connection if it's available.

    Synchronization with Outlook

    1. Features [top]
      Outlook (2013, 2016) can synchronize directly with ContactOffice.

      You can synchronize your mail, contacts and calendar between ContactOffice and Outlook. Data in ContactOffice will appear in Outlook, but in a separate account. Data already present in Outlook will not appear in ContactOffice, unless you import them in ContactOffice.

      Note: Outlook will disconnect from the server if the something goes wrong with the sync. To reconnect to the server, select the "Send/Receive" tab, then click twice on the "Work Offline" button.

    2. Settings [top]
      1. Select the "File" tab
      2. Select "Info" in the left column (if not already selected), then click on the "Add Account" button
      3. Select "Manual setup or additional server types". Click on "Next".
      4. Select "Outlook.com or Exchange ActiveSync compatible service". Click on "Next".
      5. Fill in your name, your e-mail address, the server (www.contactoffice.com), your username (USUARIO) and ContactOffice password. Click on "Next"
      6. Click on "Finish"

    Acceso a lectura y escritura desde un software de tercera parte (CalDAV)

    1. Better to use synchronization [top]
      If both your subscription and your device (computer, smartphone, tablet) can handle synchronization, we advise to use the latter. Set-up is easier, there is only one set-up for all tools and synchronization is more robust. However, unlike the protocol explained in this help section, it does not handle group members and group data.
    2. Características [top]
      Los calendarios pueden ser accedidos con derechos de lectura y escritura desde el software de tercera parte compatible CalDAV.

      Por favor, lea sin embargo las limitaciones.

    3. Reuniones [top]
      In CalDAV software:
      • You can accept or decline meeting invitations.
      • It is not possible to create meetings: the participants management appears only if the meeting was created in ContactOffice.
      • However, you can add participants to an existing meeting. These participants must be group members or have their e-mail address in your private contacts, or in a group addressbook.
      • If you delete a participant, he won't be deleted in ContactOffice: therefore, we advise to delete participants directly in ContactOffice.
      • If you edit a meeting, no e-mail notifications will be sent.
      If it does not work as expected, check that you don't have a participant e-mail address in your ContactOffice account. CalDAV software assumes that e-mail addresses are not used by more than one person.
    4. Limitaciones [top]
      La sincronización entre diferentes software implica limitaciones:
        < li>Los recordatorios no están sincronizados, ya que son programas específicos del software.
      • Por ahora, las tags borradas en el software de tercera parte no se eliminan en ContactOffice.
      • Si utiliza el calendario al mismo tiempo en ContactOffice y en uno o más software de tercera parte, debe actualizar el calendario en el software de tercera parte antes de realizar cualquier cambio en el, de lo contrario los cambios realizados en ContactOffice se perderán.
    5. Software compatible [top]
      • Lightning, un agregado (plug-in) para Thunderbird
      • Apple Calendar (macOS)
      • iPhone/iPad (iOS)
      Nota: Microsoft Outlook no tiene la opción CalDAV.

      Para otros software, ver http://caldav.calconnect.org/implementations/clients.html

    6. Configuración del programa informático [top]
      Los ajustes dependen del software.

      Lightning

      1. En el menú "Archivo", seleccione "Suscribirse al calendario de remoto".
      2. En la pantalla siguiente, seleccione "En la red".
      3. En la siguiente pantalla, seleccione "CalDAV" e introduzca la siguiente dirección en el campo "Ubicación": http://www.contactoffice.com/dav/USUARIO/private/events
      4. En la pantalla siguiente, seleccione un nombre y un color (opcional). Desmarque la casilla "Mostrar Alarmas".
      5. Introduzca su ContactOffice nombre de usuario (USUARIO) y contraseña.
      Apple Calendar (macOS)
      1. En el menú del "Calendar", seleccione "Preferencias".
      2. Seleccione la opción "Cuentas".
      3. Haga clic en el signo "+" en la esquina inferior izquierda. En la ventana que aparece, introduzca un nombre para esta agenda en el campo "Descripción".
      4. Introduzca su nombre de usuario ContactOffice (USUARIO) y contraseña en los dos campos restantes.
      5. Haga clic en el triángulo situado junto a "Opciones de servidor" para desarrollar y introduzca la siguiente dirección en el campo "Cuenta URL": http://www.contactoffice.com/dav/principals/accounts/USUARIO/.
        Nota: No se olvide del final "/", de lo contrario la conexión fallará!
        También puede utilizar la dirección https://www.contactoffice.com/dav/principals/accounts/USUARIO/ si desea una conexión segura.
      iPhone/iPad
      1. En el menú "Configuración", seleccione "Calendario", luego "Agregar una cuenta", seleccione "Otros", luego "Añadir una cuenta CalDAV".
      2. Introduzca www.contactoffice.com en el campo "Servidor".
      3. Introduzca su nombre de usuario ContactOffice (USUARIO) y la contraseña en los campos restantes.
    7. Calendario de un miembro de un grupo [top]
      You may access group members calendars provided they have given you the necessary access rights:
      • Any CalDAV software
        In the CalDAV settings, replace your login with the group member's login. Regarding authentication, you still use your own login and password.
      • Apple Calendar (macOS)
        You can also use the delegation feature available in Apple Calendar (it is not available on iPad/iPhone). This feature allows you to access several calendars with a single configuration.

        Go to "Preferences", select the "Accounts" tab and select your existing account. If you have no account yet, create it using the CalDAV settings in this help section. Click on the "Delegation" tab. The members who have given you the right to view their event details appear in the list. Tick the boxes to display the appropriate calendars.

        If you wish to give access to others using Delegation, update your calendar access rights accordingly. Access rights must be changed in ContactOffice. It is not possible to change them in Apple Calendar.

    8. Calendario de grupo [top]
      To access a group calendar, use the following URL:Beware, the group name is case-sensitive: capital letters must be entered as capital letters.

    Acceso con un software compatible iCal

    1. Better to use synchronization [top]
      If both your subscription and your device (computer, smartphone, tablet) can handle synchronization, we advise to use the latter. Set-up is easier, there is only one set-up for all tools and synchronization is more robust. However, unlike the protocol explained in this help section, it does not handle group members and group data.
    2. Funciones [top]
      Softwares terceros pueden conectarse a ContactOffice, que es un servidor de calendarios.

      Usted no puede agregar o modiicar eventos utilizando este software. Los calendarios son protegidos por su identificante y su contraseña normales.

      En su disco virtual, usted se dara cuenta la presencia en las carpetas principales (privadas + una carpeta por grupo) de algunos ficheros "calendar.ics" utilizados por esta función: sus tamaños son 0 Kb. Estos ficheros no pueden ser suprimidos.

    3. Software compatible [top]
      Lightning, Apple Calendar, etc.
    4. Ajustes del software [top]
      Para su calendario privado, utilize la dirección:
      https://www.contactoffice.com/docs/USUARIO/private/calendar.ics

      Para un clendario de grupo, utilize la dirección:
      https://www.contactoffice.com/docs/USUARIO/GROUP_NAME/calendar.ics

    Acceso por RSS

    1. Funciones [top]
      El RSS le permite de juntar varios portales Web (periódico, blogs, etc.) en una sola interfaz. Usted suscribe con un lector RSS (un software o un portal Web) a un flujo (feed) RSS, que es una pagína Web especial publicada por cada portal Web permitiendo un acceso RSS.

      ContactOffice ofrece varios flujos. Estos flujos son protegidos por su identificante y su contraseña.

    2. Flujos disponibles [top]
      Cada calendario (privado o de grupo) tiene 4 flujos RSS:
      • Hoy
      • Esta semana
      • Este mes
      • 30 dias (a partir de hoy)
    3. Software compátible [top]
      Todos los lectores RSS manejando la autentificación (flujos con identificante y contraseña): Feedreader (Windows), por ejemplo.

      Nota: Si usted quiere utilizar un lector RSS que puede acceder a flujos asegurados pero sin ocultar la contraseña (Firefox por ejemplo), utilize la sintaxis siguiente para el flujo URL: "http://identificante:contraseña@flujo_url"

    4. Where to find feeds? [top]
      In a Calendar Actions, select RSS.
    5. Ajustes del software [top]
      1. Vaya en una carpeta y desplaze el puntero hacía la imágen .
      2. Haga clic con el botón derecho en la imágen y seleccione Copiar esta dirección de enlace.
      3. Vaya al lector RSS, cree un nuevo flujo y pegue la dirección.
      4. Entre el identificante y la contraseña de la oficína virtual en el lector RSS, y de un nombre al flujo.
      5. Configure el intervalo de refrescamiento en el lector RSS.

    Importación - Exportación

    1. Importación [top]
      Antes de importar, seleccione un calendario privado o de grupo. Para importar uno o más evento en vCal/iCal formato, haga clic en la barra de menú y seleccione el archivo vCal/iCal en su computadora.
    2. Exportación [top]
      Antes de exportar, seleccione un calendario privado o un calendario de grupo.

      Usted puede exportar uno, varios o todos los eventos de un calendario en el formato vCal/iCal lpara importarlos en un software compatible con este formato:

      • Exportar solo unevento: haga clic en el tema del evento y despúes en Exportar.
      • Exporte varios eventos: seleccione una visión (día, semana o mes) y haga clic en Exportaren la barra de menú y despúes en Exportar los eventos de esta página solamente.
      • Exporte el calendario entero: haga clic en Exportar en la barra del menu y Exportar todos los eventos de este calendario.

    Ajustes

    1. Access to Settings [top]
      There are several ways to access the Settings:
      • In the horizontal toolbar, choose the Settings icon.
      • From any tool, click on the "..." button in the Actions and then choose Settings.
      • Click on your name in the right upper part of the screen to display the menu and choose Settings.
    2. Time zone [top]
      Make sure your calendar is using your time zone. This will allow for smooth collaboration with users on other time zones.

      When you go abroad, you can set your calendar to the local time zone. All your events will then display in the selected time zone.

      Note: the selected time zone is also used in the e-mail dates, in the creation and last modification dates, etc.

    3. Default event duration [top]
      Events have a default duration of one hour. You can set a shorter or longer duration that will apply only to new events.
    4. Calendar resolution [top]
      The resolution sets how much content will be displayed on the page. If you have a large screen, you will probably choose a lower resolution.
    5. Agenda por SMS [top]
      Haga clic en SMS en la barra de menú y elija los días así como el día de la recepción (el mismo día o el día siguiente).

      Nota: Si su agenda esta vacía para un día, usted no recibirá ningún SMS.

      Usted puede también hacer una copia de su calendario en su teléfono móbil chasqueando en Enviar ahora.Usted puede editar los ajustes en cualquier momento o cancelar el calendario por la característica de SMS seleccionando de todas las casillas en el "envar mi calendario para" la sección.

     

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